Gamegou Online and Mobile Privacy Policy
Gamegou knows that you care about how information about you is used and shared, and we appreciate your trust that we will handle that information carefully and sensibly.
1. Introduction
We respect the privacy rights of consumers and recognize the importance of protecting the information collected about you. We have adopted this global online Privacy Policy to explain how we store, use and share information we collect.
2. What is personal information and when does Gamegou collect it?
Gamegou collects both personal and non personal consumer information. Personal information is information that identifies you and that can be used alone to contact you online or offline. Gamegou collects personal information in a variety of ways, including the following:
- Contest registration and prize acceptance.
- Warranty registration and requests.
- Customer support and technical service requests.
- Player match up and other head to head online competitions.
- Registration for games and special game specific events.
- Newsletter subscriptions, referral services, marketing surveys, and email campaigns.
- Registration for Origin and other service accounts.
- Creation of a personal profile.
- Product, service, and subscription orders.
- Service requests from third party service providers on our site.
- Access to our products and services on social networks or other third party services.
- Other uses of our software, mobile, or online services where personal information is required for use or participation.
Information collected will vary depending on the activity and may include your name, email address, phone number, home address, birth date, mobile phone number, and credit card information. Visit each game page for additional privacy details.
3. What happens to the information Gamegou collects?
A. How Gamegou uses your information
Gamegou uses your information to fulfill your specific requests and purchase orders, and to send you purchase confirmations and other account related information. In addition, the personal information we collect is used internally to help us understand the demographics of our customers, to improve our products and services, and to track user interests and trends.
Gamegou also uses personal and non personal information, both separately and together, to enhance your user experience, improve our products and services, understand customer behavior and preferences, and to develop and deliver improved games, services and features. Gamegou may also use this information for other purposes including without limitation to:
- Send game updates and marketing messages
- Provide customer service and respond to inquiries
- Create and maintain user accounts
- Conduct market research and analytics
- Monitor and analyze usage trends
B. Will Gamegou share my information with third parties?
Gamegou will never share your personally identifiable information with third parties without your consent. We may, however, share non personally identifiable, aggregated, and public information with third parties for marketing, advertising, analytics, research and other purposes.
You may also opt in to allow Gamegou to share your personal information with companies and organizations that provide products or services that we believe may be of interest to you. To opt out of having your information shared, you may contact our Privacy Team.
Gamegou does not disclose any personal information about children under 18 years of age who have registered on any of our websites to third parties, or share or disclose personal information of those registered users with third parties for direct marketing purposes.
From time to time, Gamegou employs third party contractors to collect personal information on our behalf to provide email delivery, product, prize or promotional fulfillment, contest administration, games, market research, analytics, customer service, and other services. These third parties are bound by confidentiality agreements and are only permitted to use such information to provide the services we request.
4. Data Security
Gamegou employs appropriate technical, administrative, and physical safeguards designed to protect personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is completely secure. While Gamegou strives to protect your personal information, we cannot guarantee its absolute security.
5. Your Choices
You have choices regarding our collection and use of your personal information. You can opt out of promotional emails, contests, or other services. If you wish to update your preferences or opt out, you may contact our Privacy Team at topfm@gamegou.com.
6. Changes to This Privacy Policy
Gamegou may update this Privacy Policy at any time. We will notify you of material changes to this policy by posting an updated version on our website. Your continued use of our services following the posting of revised Privacy Policy means that you accept and agree to the changes.
7. Contact Us
If you have questions or concerns about this Privacy Policy, please contact Gamegou's Privacy Team at topfm@gamegou.com.